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Travel information

Getting around
North Jutland has a very extensive, safe and easy to use public transportation system.

Whether you are planning to go sightseeing in Aalborg or to experience the many attractions of the region, we have many possibilities for you. 

You can travel by bus or train with the same ticket within the whole region. In Aalborg the buses are in service from 5 in the morning until 11 in the evening, and there is always a stop within easy walking distance of where you need to go.

Rules and regulations
When travelling by bus, train or metro, a set of rules and regulations apply. You can find them here. You find the supplement to the rules and regulations at the bottom of this page.


Supplement to nationwide travel rules

Applicable from 18nd December 2020

According to the latest order issued by the authorities in Denmark (Bekendtgørelse om krav om mundbind m.v. i kollektiv trafik m.v. - BEK nr. 1894 af 09/12/2020 gældende til 01/03/2021 forlænget til og med 13/05/2021 jf. epidemilovens § 68), passengers on public transport must cover their mouth and nose with a face mask or visor. The order remains in force until 2 January 2021. The order applies to people travelling by bus, train, on Metro trains and light rail (Letbanen) trains as well as when using Flextrafik (dial-a-ride services). In addition, a face mask or visor must be worn at rail, Metro and bus stations, Letbanen stops and Letbanen stations. 

Disposable or cloth face masks must cover the nose and mouth, and be held in place by a string, elastic etc. behind the ears or head, and must sit tightly against the face.

A face visor is a plastic screen which covers the eyes, nose and mouth, or the nose and mouth, but which does not sit tightly against the face.

The following customers are exempted from having to wear a face mask/visor:
  • Children under 12 years of age
  • People with impaired consciousness
  • People with physical or mental impairments etc. which prevent them from being able to wear a face mask or visor.

The face mask or visor may be removed completely or partially if there is a creditable reason for doing so. For example:
  • During the brief consumption of food and drink, provided this is permitted according to the rules applying on the means of transport, at the station etc. in question.
  • When taking medicine.
  • When talking with people who lip-read.
  • If the face mask or visor results in breathing difficulties or feelings of being suffocated.
  • For identification purposes by the police.
Customers who fail to wear a face mask or visor, and who are not exempted from the requirement, may be refused admission or be asked to leave the means of transport/stations etc. by staff/inspectors. If necessary, the police may be called upon to assist. The police can issue a fine if the person in question fails to leave the means of transport/station etc.

Public transport employers must ensure that during working hours employees cover their mouth and nose by wearing a face mask or visor whenever they are on a train, bus or other means of transport or at a station, unless the employees are in a closed room or behind a screen where only employees have access. Employees may remove their face mask or visor temporarily if the face covering obstructs their view in a specific traffic situation.

To protect all passengers and staff, the travel companies are encouraging all customers to follow the authorities' recommendations for users of public transport in connection with COVID-19, and to follow instructions issued by staff.

Changes excepted.

Rejseplanen is a national journey planner for all public transport in Denmark.
Through the app Rejseplanen or at Journeyplanner.dk you can find departure and
arrival times, nearest stops, prices and maps.

If you know your destination address:
1. Type in the addresses where you want to travel from and to.
2. Select when you want to depart or arrive.
3. A list of multiple options to choose from will appear. You will be guided all the way.

If you do not know your destination address:
With Rejseplanen you can choose points of interest, stations or bus stops as your destination.

We have ticket machines on all major train stations, where it is possible to
pay with most international payment cards. You can only buy tickets for
journeys within the North Denmark Region. It is possible to pay with cash
in DKK on the bus (only small bills or coins).

If you are travelling outside the North Denmark Region go to journeyplanner.dk
for further information about prices and tickets.

Child discount 0-11 years
Up to two children under the age of 12 travel free of charge in company of a paying
adult or senior. A child under the age of 12 travel free of charge in the company of
another paying child.

NT Tickets - app and webshop

To buy tickets for busses and trains, you can use our app NT Tickets or go to NTtickets.com to buy the ticket you need.

NT Travel Pass
Enjoy a journey around our beautiful region without having to worry about zones,
prices or ticket types. With NT Travel Pass you can travel as much as you want with
busses and trains within North Jutland for 24 or 72 hours. You can buy NT Travel Pass
in our app NT Tickets (find it under 'special tickets') or at NTtickets.com.

Travel Pass AdultChild
(0-15 years)
(65+ years)
24 hours 150,00 DKK75,00 DKK75,00 DKK
72 hours250,00 DKK125,00 DKK125,00 DKK

Rules and regulations
When travelling by bus, train or metro, a set of rules and regulations apply. You can find them here.


Tlf. 98 11 11 11

Åbningstider - Kundecenter

Se under Kundeservice


Nordjyllands Trafikselskab
John F. Kennedys Plads 1R, 3.sal
Postboks 1359
9000 Aalborg

Tlf. 99 34 11 11
Fax 99 34 11 01

Åbningstider - Adm.

Man - fre kl. 8.00 - 15.00
Lør, søn- og helligdage lukket
Lukket mellem jul og nytår.